When the problem becomes apparent, it’s crucial to take action immediately. The first step is to file a report with law enforcement agencies, providing a detailed description of the situation. To do this, you need to gather evidence, such as screenshots of conversations with the “broker” in messengers or group chats. It’s also recommended to reach out to the prosecutor’s office. However, it’s important to note that law enforcement agencies often respond slowly to such reports, so having the support of experienced lawyers is highly advisable. Our company Asset Recovery has been successfully helping clients recover their funds in such situations for over 12 years. We are ready to guide you through the next steps to resolve your issue.
How to Recover Money from a Fraudulent Broker
10 October
Contacting the Broker
Send a written complaint to the broker, including your registration details and the date of the contract signing. Be sure to list the dates and amounts of all payments made. Emphasize that you did not receive the promised services and demand a refund and contract termination. If your account has already been blocked, this can serve as a strong argument when initiating a chargeback procedure and filing a report with law enforcement. Don’t forget to send your complaint to the scammer’s contact email address and keep a screenshot from your “Sent” folder.
Initiating the Chargeback Process
Chargeback is a process that involves disputing transactions through the bank from which funds were transferred to the fraudster. This procedure is available for payments:
– Made with VISA, Mastercard, or Maestro cards.
– Transferred from a personal account to a corporate account.
– If the payment date is within 540 days prior to the submission of the claim to the bank.
If the transfer was made through online banking, electronic or cryptocurrency wallets, or instant payment systems, unfortunately, chargeback is not possible.
The main task for the affected trader is to correctly fill out the claim (cardholder dispute form). The form should be well-structured, with the proper dispute code, references to regulations, and a detailed explanation of the issue, along with evidence of fraudulent activities.
Important! The cardholder dispute form can be up to 40 pages long and may require translation into English. It might also be necessary to resolve the issue through arbitration. If you have doubts about your abilities or knowledge, it’s recommended to seek help from professional lawyers.
Contacting the Regulator
Regulators play a key role in overseeing credit and financial institutions and protecting clients’ rights. Since issuing banks are sometimes reluctant to process chargeback requests, filing a complaint with the regulator can encourage them to act more swiftly.
Assistance in Recovering Funds from a Fraudulent Broker
The above instructions for recovering funds from a fraudulent broker are just a general guide. While it allows you to control the process independently, in practice, the recovery of funds lost to scammers can be time-consuming and complex. Therefore, the assistance of qualified lawyers from our company can be invaluable.
We know how to recover money from unscrupulous brokers. We will thoroughly analyze your situation, review all documents, and take the necessary steps to successfully dispute the transaction. Of course, hiring experienced professionals comes with certain costs, but if a significant sum is at stake, you will certainly benefit if we can resolve your issue.
Here are a few key aspects of our approach:
– **We are always honest with our clients**—our lawyers do not promise 100% guarantees but can forecast likely outcomes and openly discuss the chances of success.
– **We are result-oriented**—despite the challenges of recovering funds, we strive for high efficiency, quickly diving into the case and moving confidently toward our goal.
– **We work transparently**—the recovery process will be clear to our clients, and we are always ready to answer questions and keep you informed of any changes. The cost of our services is clearly outlined in the contract.
Conclusion
Brokers play a vital role in trading securities and other assets on specialized platforms. These professionals operate under government oversight and hold licenses, ensuring a comfortable and legal trading experience.
Unfortunately, many people, especially beginners, are drawn to scammers by the promise of quick earnings. They offer extravagant returns with minimal investment and use various psychological tactics to swindle money. These fraudsters often lack licenses and can quickly set up accounts without proper verification.
To avoid falling into their trap, it is crucial to recognize the key signs of scammers. However, if you have already encountered such a problem and your funds have disappeared, don’t lose hope. There is a proven process for recovering your money (chargeback), which you should consider using. Keep in mind, though, that this process can be complex and lengthy. To improve your chances of a successful outcome, we recommend seeking legal assistance from our company.
